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20 Essential Questions to Ask Your Roofing Contractor Before Hiring

  • Jun 23, 2025
  • 4 min read

When replacing or repairing your roof, choosing the right contractor is one of the most important decisions you’ll make. A poorly installed or improperly maintained roof can lead to costly repairs, water damage, and premature failure. By asking the right questions, you can ensure that your contractor is qualified, trustworthy, and capable of delivering a long-lasting roof.



Verifying Credentials and Company Information

1. What is your full business name and address?

Ensuring your contractor has a legitimate, physical location and verified contact information is critical. Contractors who cannot provide this information may lack credibility.


2. How long have you been in business?

Experience matters in roofing. Established contractors are more likely to be well-versed in local building codes, materials, and installation techniques.


3. Are you licensed in this state?

Some states require roofing contractors to carry licenses. Always work with a licensed contractor if required in your area to ensure compliance with local laws.


Insurance and Liability

4. Do you carry general liability insurance?

General liability insurance protects you if your property is damaged during the project. Contractors without this coverage leave homeowners vulnerable to unforeseen expenses.


5. Do you have workers’ compensation insurance?

Workers’ compensation insurance ensures that you are not held liable for medical costs if a worker is injured while working on your roof.


6. Can you provide proof of insurance?

Always request proof of insurance and verify its validity with the insurance provider.


Roofing Materials and Installation Process

7. What types of roofing materials do you offer?

Understanding the materials available allows you to choose the best option for your budget, climate, and style preferences. Popular options include asphalt shingles, slate, metal, and clay tiles.


8. Will you install a drip edge?

A drip edge helps prevent water damage by guiding rainwater away from the fascia and into the gutters. Ensure it is included in the installation.


9. Do you offer a warranty for materials and labor?

Ask about the warranty length and what it covers. A reputable contractor should offer warranties for both materials (provided by the manufacturer) and workmanship.


10. What steps will you take to protect my property?

From laying tarps to placing protective barriers, ensure the contractor takes measures to protect your landscaping, driveway, and other areas during the installation.


Project Management and Communication

11. Who will oversee the project?

A dedicated project manager ensures quality control and serves as a reliable point of contact for any questions or concerns during the project.


12. What is the timeline for the project?

Establishing a clear timeline helps avoid unexpected delays and ensures you know what to expect throughout the process.


13. How do you handle inclement weather?

Ensure the contractor has a plan to protect your roof during unexpected storms or rain, such as using tarps or temporary coverings.


Permits and Compliance

14. Will you obtain the necessary permits?

The contractor should handle the permitting process to ensure the project complies with local building codes and regulations.


15. Are you familiar with local building codes?

Experienced contractors should have a thorough understanding of building codes in your area to avoid fines or issues down the line.


Cost and Payment Terms

16. Can I get a written estimate?

A written estimate should include a breakdown of materials, labor, disposal costs, and any additional fees. Avoid contractors who refuse to provide detailed quotes.


17. What is your payment schedule?

Reputable contractors typically require a deposit, with the remaining balance paid upon completion. Be cautious of those asking for full payment upfront.


18. Are financing options available?

If paying in full isn’t feasible, ask about financing plans or payment options. This allows you to proceed with the project without straining your budget.


Cleanup and Post-Project Details

19. Will you clean up after the project?

The contractor should include debris removal and cleanup in their scope of work. Verify that your yard, driveway, and gutters will be left in pristine condition.


20. Will you provide a final inspection?

A post-project inspection ensures the work meets your expectations and complies with the agreed-upon scope.


Trusted Roofing Expertise

Partnering with a certified contractor ensures peace of mind and high-quality results. East Penn Roofing, located in Lehigh Valley, PA, exemplifies roofing excellence with certifications such as OSHA Safety Certification, Owens Corning Preferred Contractor, and Velux 5-Star Certification. Their commitment to safety, craftsmanship, and customer satisfaction makes them a trusted choice for homeowners.


Frequently Asked Questions

1. How long does a roof replacement take?

Most projects take one to three days, depending on the size and complexity of the roof.


2. What should I do to prepare for a roof replacement?

Clear the area around your home, secure fragile items, and inform neighbors about the project to minimize disruptions.


3. Can I stay home during the roof installation?

Yes, but be prepared for noise and potential temporary inconveniences during the installation process.


4. What is the typical lifespan of a new roof?

The lifespan varies based on the material: asphalt shingles last 20–30 years, while metal and slate roofs can exceed 50 years.


5. How do I know if I need a roof repair or replacement?

Signs such as leaks, missing shingles, or a roof older than 20 years may indicate the need for a replacement. A professional inspection can provide clarity.


Conclusion

Asking the right questions ensures you hire a knowledgeable, reliable roofing contractor who delivers top-quality results. From verifying credentials to understanding warranties and timelines, being informed helps you avoid common pitfalls and protects your investment. With certified professionals like East Penn Roofing, you can rest assured your roofing project will be handled with the utmost care and expertise.





 
 
 

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